Our Story

About Us

Our Story

In the heart of community-driven care, Bamboo Home Support was nurtured into existence as a family-owned business in the year 2023. Founded on the principles of compassion, reliability, and a genuine commitment to enhancing lives, our journey began with a vision to redefine the standards of support services. From our humble beginnings, we’ve flourished into a cornerstone of care, proudly serving over 200 clients and fostering a family of 500+ dedicated employees.

Our Mission

What sets Bamboo Home Support apart is our unwavering belief in the power of familial bonds, both within our team and with our clients. Our story is one of nurturing relationships, where every member – be it a client, an employee, or a part of our leadership – is considered an integral part of the Bamboo family.

Establishing ourselves as a beacon of trust, we’ve woven a tapestry of support and communication that resonates at the core of our ethos. Our commitment to great support extends beyond mere assistance; it’s about building connections, understanding individual needs, and creating an environment where everyone feels valued.


Still Growing as Trusted Provider

As we continue to grow, our story remains rooted in the belief that compassionate care transforms lives. Bamboo Home Support is not just a service provider; we are a community dedicated to embracing, empowering, and enriching the lives of those we serve. Our journey is a testament to the enduring power of family, and we invite you to be a part of the Bamboo story – where care is more than a service; it’s a shared experience of warmth, understanding, and genuine connection.

Why Company Named as BAMBOO?

Benevolence: In the realm of NDIS and Aged Care, “Benevolence” encapsulates our commitment to providing compassionate and empathetic support, ensuring the well-being of our clients is at the forefront of everything we do.

Adaptability: “Adaptability” reflects our responsiveness to the evolving needs of individuals under the NDIS and Aged Care systems. We embrace change, adjusting our approach to ensure our clients receive the most relevant and effective support.

Mission-driven: As a provider, being “Mission-driven” underscores our dedication to the overarching goals of NDIS and Aged Care – promoting independence, improving quality of life, and fostering a nurturing environment for all our clients.

Bonds of Care: “Bonds of Care” symbolize the strong connections we strive to build within the Bamboo community. In the context of NDIS and Aged Care, this signifies the importance of fostering trusting relationships between clients, caregivers, and the organization.

Open Communication: The term “Open Communication” highlights our commitment to transparent and collaborative dialogues with clients, their families, and the broader community. Clear communication is key to providing effective and person-centered support.

Outstanding Service: Representing our commitment to excellence, “Outstanding Service” encapsulates our goal of going above and beyond to deliver top-tier support that exceeds the expectations of both the NDIS and Aged Care standards.

In the spirit of BAMBOO, we strive to be a provider that embodies Benevolence, embraces Adaptability, is Mission-driven, fosters Bonds of Care, values Open Communication, and consistently delivers Outstanding Service to those we are privileged to serve.

"Rooted in compassion, our commitment is to nurture not just care but meaningful connections. At Bamboo Home Support, we believe in the transformative power of benevolence, adaptability, and outstanding service. Join us on a journey where bonds of care flourish, communication flows openly, and excellence is not just a goal – it's a promise we keep to every individual we have the privilege to serve."
Rupesh Dahal
ICT Manager
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